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Frequently Asked Questions

FAQ

No, you do not need to create an account to complete your order

 But when you create an account, you will be able to complete the order faster, you can save your data so that you do not write it in every order, you can see the history of your orders and this will help you to return your order more easily in case there is a defect in it

Currently, we only accept the method of payment upon receipt, and this is the most secure method of payment that provides full confidence to the buyer

We ship orders through private shipping companies sometimes and sometimes by mail, depending on the place of residence and we always strive to provide the perfect quality to the buyer.

We are always keen on packaging and shipping orders as quickly as possible and delivery time may range from 24 hours to two days, depending on the place of residence

We offer a return service for orders that have not exceeded 14 days' delivery

 Once the buyer requests to return the product by contacting us and informing us of the reason for the request, then he resends the product to us for examination and then we return the money via coupons or by bank transfer